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title
The Official Ford Support Site | Ford Owner Support
description
Learn about your Ford vehicle on the Ford Owner Support site. Schedule service & find tires or coupons. Get owner manuals, warranties & how-to videos. Read support articles on SYNC®, FordPass® and mor
image
site name
Ford.com
author
updated
2026-02-02 11:57:53
raw text
The Official Ford Support Site | Ford Owner Support Customer Viewpoint Ratings and Reviews close Customer Viewpoint Ratings and Reviews Who leaves ratings and reviews? Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. How are ratings and reviews collected? Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Can dealerships edit or remove reviews? No. Ford personnel and/or dealership personnel cannot modify or remove reviews. Are reviews modified or monitored before being published? MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: ‣No Profanity or inappropriate defamatory remarks ‣Fraud ‣No Personal Identifying information (e.g., customer phone number or email) ‣No Competitor references (e.g., another brand or dealership) ‣Dangerous behavior (e.g. threatening to harm employe...
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2026-02-02 11:57:53
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