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2024-01-25 12:13:24
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title
Charm - Cure Your Customer Support Fatigue with Software
description
site name
Charm
author
updated
2025-12-19 19:49:23
raw text
Charm - Cure Your Customer Support Fatigue with Software Home Blog Quickstart Help CHARM is A Customer Support app Coming IN 2020! Cure Customer Support Fatigue You didn’t ever want to hate hearing from your customers. You wanted to do it better . You wanted to see the difference you were making in your customers’ lives. You wanted to talk to & learn from the folks who use your products every day. And yet you find yourself avoiding (and cursing at) your support inbox. It’s full of email bombs : innocent-looking emails that hide a lot of work & obligation & delay. Emails you read & Mark As Unread-ed because you weren’t sure how to solve that problem right then. Emails you left in your inbox to “remind” you of something you need to do, something you need to investigate, somebody you need to talk to, somebody or something you’re waiting on. It’s incredibly frustrating when you read an email, can’t fix it or sol...
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