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title
The Greatest Leadership Lesson Mark Miller Taught Me
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Great teams don’t just happen—they’re built. In this episode of 10-Minute Masterclass, Trey Sheneman shares a powerful leadership lesson from Mark Miller, former SVP of Leadership at Chick-fil-A and author of The Secret of Teams. Trey breaks down how elite teams go beyond talent to build skill, culture, and connection. If you’re building a team that’s not just productive, but powerful—this one’s for you.
 Key Takeaways
 
 Talent alone isn’t enough—you also need skill development and community.
 The best teams feel ownership, not just job titles.
 The 3 ingredients of great teams from The Secret of Teams:
 
 Talent – Get the right people in the right seats. Start with role clarity.
 Skill – Provide training, mentorship, and continuous development.
 Community – Build belonging through shared wins, personal connection, and fun.
 
 
 Celebrate personal wins—not just KPIs—to create buy-in.
 Create systems to mentor, upskill,...
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