id
type
5 (blog/news article)
status
21 (imported old-v2, waiting for another import)
review version
0
cleanup version
0
pending deletion
0 (-)
created at
2025-10-18 15:29:04
updated at
2025-10-18 15:29:04
url
https://www.customerly.io/blog/customer-journey-stages-guide-how-to-best-practices
url length
82
url crc
33828
url crc32
3737748516
location type
1 (url matches target location, page_location is empty)
canonical status
2 (missing canonical tag in html)
canonical page id
-
domain id
domain tld
86
domain parts
0
originating warc id
-
originating url
https://data.commoncrawl.org/crawl-data/CC-MAIN-2025-33/segments/1754151281008.23/warc/CC-MAIN-20250812234112-20250813024112-00119.warc.gz
source type
11 (CommonCrawl)
server ip
Publication date
2025-08-13 01:39:25
Fetch attempts
0
Original html size
54011
Normalized and saved size
39013
title
Customer Journey Stages: Guide, How-To & Best Practices
excerpt
content
It’s easy to fall into an if it ain’t broke, don’t fix it mindset when thinking about customer journeys—why mess with a system that’s served you well so far? The rather unsurprising answer is that your customer journey isn’t nearly as efficient, enjoyable, and profitable as it could be. According to McKinsey, when the average business makes systematic, targeted improvements to their customer journey, they increase revenue by 15-20% while also cutting service costs by 15-20%. Interested in this win-win scenario? You’re going to need a solid understanding of the journey stages and what they mean to your business. And in this Customerly guide, we’ll be giving you a crash course to get you started. Let’s dive in. What Is the Customer Journey? A customer journey is the life cycle of a customer’s relationship with your business—from the point of initial contact to post-purchase follow-up. The customer journey is a fluid spectrum—but that’s not an especially helpful way of thinking about it....
author
updated
1762062955
block type
0
extracted fields
104
extracted bits
title
full content
content was extracted heuristically
detected location
0
detected language
1 (English)
category id
Pozostałe (16)
index version
2025103102
paywall score
0
spam phrases
0
text nonlatin
0
text cyrillic
0
text characters
8566
text words
1678
text unique words
606
text lines
1
text sentences
101
text paragraphs
1
text words per sentence
16
text matched phrases
0
text matched dictionaries
0
links self subdomains
0
links other subdomains
13
links other domains
1
links spam adult
0
links spam random
0
links spam expired
0
links ext activities
0
links ext ecommerce
0
links ext finance
0
links ext crypto
0
links ext booking
0
links ext news
0
links ext leaks
0
links ext ugc
0
links ext klim
0
links ext generic
0
image author