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CentML provides enterprise support for the CentML platform and a ticket system where you can submit a support ticket directly via the CentML platform’s user interface. You can also email support@centml.ai directly should you so choose. Submitting a Request Through the CentML Platform’s User Interface In order to submit a CentML support request follow the steps below. 1. Access the CentML UI To submit a request ticket from the CentML platform UI, you must have an active CentML account. If you don’t, please follow the Creating an Account doucmentation before submitting a request. If you cannot create an account, please contact support@centml.ai. Once logged in, you can submit a request by selecting Support located near the bottom of the sidebar menu. 2. Select the Appropriate Catagory Once you begin submitting your ticket, you will need to select a relevant catagory. As show above, you can select a catagory from the drop down menu on the Submit a Request window. The category definiti...
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