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title
RAG Development: A How-To for a Security Chatbot
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All Blog PostsbyRavin ThambapillaiRAG Development: What's involved in building a RAG based Security Chatbot for your company?BackgroundAt Credal, we see huge demand from Enterprises wanting to build Retrieval Augmented Generation (“RAG”) applications on their data. "RAG" applications are a Generative Artificial Intelligence (Gen AI) system where a user asks a question to an AI or Large Language Model (LLM) like OpenAI's ChatGPT or Anthropic's Claude, but before the question is sent to the LLM, relevant context to help the AI answer that question is ‘retrieved’ from some internal system, and provided to the LLM alongside the user’s question to help the LLM answer correctly.A really common RAG implementation we see at B2B SaaS companies is a security chatbot: every B2B SaaS company eventually reaches a certain scale where their customers are big enough that they have a lot of security questions before buying your product. These security concerns can be range from straightforward: (“Do yo...
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