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The real cost saving of Mexico BPO call center services
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The real cost saving of Mexico BPO call center services Mexico BPO call center services offer many benefits. From strategic locations and regulatory compliance to high-security standards in infrastructure, just to mention a few. That's why Mexico has become a key destination for expanding U.S. companies looking to outsource their customer service. But among all these advantages, do you know the real short and long-term savings that this strategy offers? Here is a breakdown. Cost savings in Mexico BPO: An overview of numbers If you wish to outsource your customer service, you know that onshore options can cost up to US$29 - $35 FTE/hour. This is why offshore and nearshore strategies are becoming increasingly popular, generating a higher return on investment. In the present day, the most affordable choices are: Nearshore Mexico: US$13.50 - $1...
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Adding up the cost savings of a Mexico BPO call center service