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Common Jira Integration Errors
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Error message: You do not have permission to create WebHook 'mNoibu webhook Cause: This error occurs when the Jira account being used for the integration does not have sufficient permissions to create webhooks. Webhooks are required for syncing updates between Jira and Noibu. Solution: The account used for the Noibu integration must have permissions capable of creating webhooks in Jira, which generally requires a super user (Jira Administrator). Steps to Resolve: Ensure the Jira Account Has Webhook Creation Permissions: The user account must have the Administer Jira global permission. Typically, only Jira Administrators or super users have this level of access. To check: Navigate to Jira Administration > System > Global Permissions. Confirm that the user has the Administer Jira permission. Verify API Token & Authentication Credentials: Noibu requires a Jira user email and a personal API token for authentication. Ensure that: The API token is generated from Atlassian’...
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