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created at
2025-12-13 04:33:33
updated at
2025-12-13 04:33:33
url
https://table.skift.com/2018/05/15/opentable-adds-business-insights-to-restaurant-facing-guest-center/
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title
OpenTable Adds Business Insights to Restaurant-Facing Guest Center
excerpt
content
Guest-facing reservations are just one part of the reservations service puzzle. Another: restaurant-facing products aimed to help restaurants manage their tables and, increasingly, guest relationships. OpenTable has just announced a major update to its Guest Center product for restaurants: more business intelligence tools aimed to give restaurant operators more insight into the data the surrounds daily operations like booking, customer relationship management, occupancy, and more. Guest Center is OpenTable’s table management software. It also contains guest notes and profiles, recently able to be shared across locations of the same restaurant group, aimed at helping restaurants enhance the diner experience. Now, OpenTable has added on an another layer, allowing restaurants to better analyze data, optimize operations, and make smarter business decisions based on their own unique situation. “With Guest Center we can be nimble and...
author
Kristen Hawley
updated
2025-12-30 08:40:48
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updated
2025-12-30 08:40:48
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