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Introducing our Summer Heat:Explore insights through new lenses - Aquant Release Notes
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August 11, 2022 - Release Notes Aquant is proud to announce Service Insights’ latest release (2.82), dedicated to new lenses to get insights, to boost your team performance analysis and objectives, as well as better understand product performance. Interactive Walkthrough of the new features Insights new perspectives [arn-post-tag id=12] Workforce | Teams analysis Identifying goals and objectives for every agent of your team empowers you to boost your workforce performance on an individual level, impacting how efficiently your field agents will respond to service requests. Though, your team can’t be considered as the addition of all your agents. You have probably already wondered: What are the most common observations y...
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