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title
The Human Touch in Insurance: Building Lasting Policyholder Relationships
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Register for a CourseMeet EdInstructor Ed Jones has over 30 years of experience in theindustry, has the title of MasterWater Restorer, is an Institute ofInspection Cleaning andRestoration Certification (IICRC)-approved instructor, and hasserved on the S500-2021consensus body committee todevelop the most recent standard.Get this content to go!According to Insurance Business Magazine, when J.D. Power looked at whether small businesses or large ones had better relationships with their insurance carriers, it turned out that businesses with 50 or fewer employees interacted three times as often with their insurance companies. That translated to enhanced customer satisfaction, even though the small businesses contacted the insurer, not the other way around. Off-Cycle Contact Helps Build Better Relationships Whether you insure homeowners or businesses, your insurance company will thrive by building better policyholder relationships. According to Insurance Business Magazine, all too often, insu...
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