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What is the Contact Manager?
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What is the Contact Manager? Learn more about B12's Contact Manager tool Written by Katelyn GrayLast updated: 3 Jul. 2025 Contact Manager is available to customers with at least 1 Client Engagement seat. Only team members with Client permissions can access it. B12’s Contact Manager allows you to manage your contacts, messages, and forms in a single place. The Contact Manager is located in the website editor on your main dashboard. The Contact Manager will automatically collect and organize every person who shares their contact information with you when they reach out through a form on your website. You can click on an individual contact to review your past interactions, forms they’ve submitted, or their basic information. If you use B12's Email Forwarding feature, contacts who email any of your custom email addresses will also be automatically added to your contact manger. When your contacts and their corresponding interactions are in one place, it’s easie...
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