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Overview: Partner Program Performance Standards
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The Redfin Partner Program is a pay-at-close referral program that enables experienced, successful, and customer-service-focused agents to work with our customers. Partner Agents are held to Redfin’s high standards and values to ensure that customers have an excellent home-buying or selling experience. Objectives Outline the Redfin Partner Program’s performance standards Provide an overview of the guidance and support resources available to agents Performance Metrics Standards The Redfin Partner Program's goal is to connect customers with top-performing agents who incorporate identified best practices and have a higher rate of successfully helping customers close real estate transactions. Our referral connection tool prioritizes agents that have a proven record of higher success close rates in their market. With this in mind, Redfin’s key indicators for Partner Agent Success are: A Request Acceptance Rate of 55% or more; A Customer List Complia...
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