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Solving for restaurant re-entry: Operational Safety. | Big Red Rooster a JLL Company
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Solving for restaurant re-entry: Operational Safety. May 18, 2020 COVID-19 is changing everything – especially how we eat. How consumers dine-in, dine-out, and even think about their meals is evolving rapidly as concerns rise about cleanliness, protection, and how we experience physical spaces. In this installment of our 4-part restaurant series, we’re focusing on three behavior shifts that we’re seeing and using insights from our recent consumer research to find ways to address the rising importance of operational safety. With the effects of Contact Avoidance, Protecting Personal Space, and Confidence-based Loyalty in mind, we explored a variety of solutions that could be used as restaurants prepare for re-entry and reimagine operational safety. We invented a fictitious brand, Better Burger, to illustrate our thinking. Safely Sanitized. To manage perception while protecting employees and customers, this solution im...
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smowery
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2026-02-06 09:30:08
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