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How do I manage Maintenance requests on Apartments.com?
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How do I manage Maintenance requests on Apartments.com? Maintenance Requests allows your residents to report problems to you or you can create your own private issues in an easy-to-track way. Requests opened by a resident When a resident opens a Maintenance Request, you’ll be notified by email and can view the full request in your Apartments.com account. To view all requests, click "Maintenance" from your left dashboard. You'll be able to reply to that email and send your residents a message or they can view your response on their Apartments.com account. Both you and the residents can send messages on open Maintenance Requests which allows you to ask and answer questions, or provide updates. Whenever someone sends a message, a notification email is sent to everyone else involved. Once the issue has been resolved, you or your resident can close the request, and this will send one last notif...
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