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created at
2025-12-23 19:48:22
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2025-12-23 19:48:22
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https://101digital.com/blog/it-support/dont-get-fooled-by-tech-support-scams/
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Don’t Get Fooled by Tech Support Scams - 101 Digital
excerpt
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Are your employees trained to recognize tech support scams? These nefarious phishing attacks attempt to play on the trust you have established for reputable companies and scare you into giving up sensitive information. Tech support scams are extremely common. Do you know how to recognize the signs? It usually starts with an unexpected phone call. The caller claims to be from the tech support department of a well-known company you trust – typically Apple or Microsoft. Inciting a sense of urgency, this person informs you that your device is infected with a virus, throwing in many technical terms in order to confuse you. “You need to take immediate action,” they say. That’s when they ask for remote access to your device to perform a security scan. Many people panic, and that’s what the hackers are counting on. These calls are designed to catch you off guard and scare you. Panic makes users less likely to second-guess the story they are being told, and more likely to grant the hac...
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