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Appeals and dispute resolution for EU users
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Appeals If you disagree with a moderation decision (including where you have reported content as violating EU law), you can appeal this decision by emailing dsa-appeals@pexels.com within 180 of receiving notice of the decision. Your email must contain your name, report ID (where applicable), appeal explanation and any additional documents or evidence to support your appeal, where necessary. Upon review, we'll notify you of the outcome. Successful appeals will result in content or account restoration. For content reporters, successful appeals will result in action being taken against the reported content or account. If you submit multiple unfounded appeals, Pexels reserves the right to suspend your ability to submit further appeals for a reasonable period of time. Dispute Resolution In addition, you may challenge moderation decisions (including if you disagree with the outcome of an appeal) through out-of-court settlement or a competent court. Under the DSA, each EU Member State must ce...
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