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2026-01-20 07:36:11
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2026-01-20 07:36:11
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Hi friend 👋,Do you remember the days before Slack? To be honest, I don't. I'm not sure how we communicated at work without public and private channels, emojis, and so forth. Of course, there were chat apps, but email was the primary mode of communication at work. So we witnessed a life-changing event at work. Slack altered our perception of communication. I'm still puzzled about what the word "instant" brought into our life. Expecting someone to respond to us all the time appears to be insane at times. However, it is becoming the standard. With Telegram, Whatsapp, Slack, Messenger, iMessage, and other messaging apps... People expect to communicate with other people all the time and in near-real time. Our personal and professional lives are built on this basis.For the time being, I've said that I work in a team that develops B2B SaaS. And, as you might expect, we use Slack extensively and enjoy constant communication with our clients. So, rather than using a ticketing system, we shifted...
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