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Hi friend 👋,Shared channels are one of the most important features added to Slack over its lifetime. It appears simple at first glance, yet it has revolutionized the way businesses talk to one another. We saw a significant drop in the number of email threads containing more than 30 messages once we enabled this for our customers. They can now use Slack to ask questions as they arise. The speed of feedback was also increased due to the ease of this communication route. Slack messages are far more casual and informal than emails. Communities are on the upswing as a result of this power. In addition to the B2B sector, hundreds of professional communities are hosted on platforms like Slack and Discord.The most exciting element of community building for your company or a specific topic is creating and announcing it. However, keeping it is always difficult and requires ongoing attention. Every community requires a clear focus and balanced dialogue among its members. If you care about retenti...
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